Speedpay
The fast, cost effective way to pay.

SpeedPay is a quick, fast and safe way to buy tokens on-line for Metro Prepaid and Citiq Prepaid meters.
You simply make an EFT (electronic funds transfer) to SpeedPay’s account with your bank.
This usually clears instantly, meaning that we can issue your tokens or top-up your fee account in just a few minutes.
No more waiting! And whats more, its a free service!





STEP 1

Login to your internet banking site, or mobile banking app


STEP 2

Set up a “new beneficiary” for SpeedPay using our account with your bank:





STEP 3

Use your meter number as the reference
(no spaces or gaps, 11 digits only, eg 07112365651)


STEP 4

Pay the required amount

(there are no merchant fees)


STEP 5

You will receive your token by SMS
If you have not received your token within 15 mins, or it is your first SpeedPay purchase, please

• Send an SMS to 44389 with your meter number, or
• Email your POP to help@speedpay.co.za, or
• Call 087-354-5566 for assistance ( Help Desk hours only)



PLEASE NOTE:

• Speedpay purchases done outside of our Helpdesk hours (7am-10pm) may be delayed
• Subject to bank clearance
• No cash deposits
• Payment error can only be reversed if the token is not issued & will attract a R25.00 fee
• This service is restricted to Metro Prepaid & CitiQ Prepaid customers only


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